What your team will be able to do
- Revisit listening and signposting skills
- Review your learning and discuss supportive responses
- Identify gaps and appropriate further learning
Revisit your learning and practise supportive conversations and signposting. Tell us which qualification you hold before booking: a refresher is not automatically a requalification or certificate renewal.
These are educational courses and workplace support, not therapy, diagnosis or clinical treatment. First aiders learn to listen, support and signpost—not to replace professional care. A refresher does not automatically renew a qualification.
20+ years of first aid training experience
NEBOSH qualifications, including Managing Stress in the Workplace
University of Central Lancashire qualification in mental health and wellbeing
Practical learning helps teams listen, support and signpost, with clear boundaries. HSE’s six Management Standards—Demands, Control, Support, Relationships, Role and Change—provide a framework for managing work-related stress. Training supports, but does not replace, your organisation’s risk assessment or professional healthcare.
Tell us what training you previously completed and when. A refresher does not automatically renew a qualification; ask about any specific renewal requirements.
On-site group training across Lancashire, Greater Manchester and Yorkshire. Dates and venue arrangements are agreed before booking.
Price on request. The quotation will set out the course fee, delegate numbers and agreed delivery arrangements before you book.
Victoria reviews your group, location and requirements. Dates, delivery arrangements, the total fee and any qualification, assessment or certificate details are confirmed with you before you agree to book. Submitting a request does not reserve a place or take payment.
A refresher does not automatically renew a qualification. Share the qualification you hold and the renewal requirement so the appropriate route can be confirmed before booking.
Real feedback from organisations who've trusted Happy Mind Medic to train their teams.
Victoria is the most high energy, knowledgeable, experienced and talented trainer for first aid I have ever experienced.
Jane JamesLittle Voices
First aid at work and paediatric first aid
LinkedIn recommendation · 19 May 2026
Tell Victoria about your group, location and preferred dates using the enquiry form. No email app or account is needed.
Help wellbeing champions and managers put learning into everyday practice. Discuss an ongoing programme with an agreed scope, frequency and fees.
Explore ongoing workplace supportExplore First Aid for Mental Health qualifications, practical workplace workshops and ongoing support. Tell us about your role and team so we can help you choose.